Account Information
Customer Info
Easily update your personal details and contact information in this section.
You can also manage your marketing preferences to ensure you receive the latest offers, promotions, and exclusive discounts.
Addresses
To complete a purchase, you must provide a billing address in My Account that matches your payment method.
You can add delivery addresses either through My Account or during checkout. Each delivery address must include an associated email address, which will be used by the courier to send delivery updates to the recipient.
⚠️ Important: For orders shipped with DPD, delivery emails will indicate that the order is from Print Lover. If you prefer unbranded delivery, you may use your own email address instead of the recipient's email address to maintain discretion. Royal Mail does not currently send email delivery updates, so this doesn't apply to Royal Mail orders.
Album Management
Your image albums let you store and reuse uploaded photos and images across multiple orders, saving you from uploading the same files again each time.
Albums are managed from My Account under Album Management. You can create new albums, add images, and rename or delete albums as needed. Any images uploaded during the design process can be saved to an album for easy retrieval next time.
Saved Baskets
Easily save your shopping basket from the Basket page - perfect for when you're purchasing multiple products and want to ensure your artwork is saved in case of interruptions.
Access all your saved baskets anytime from My Account. When you're ready, simply select Re-instate to move your items back to the basket and proceed to checkout.
Saved Projects
If you're personalising a design in our design editor and need to step away before you've finished, select Save as project to save your progress.
Your saved projects are accessible at any time from My Account under Saved Projects. Select Continue editing next to a saved project to reopen it in the editor with all your content intact.
Saved projects aren't submitted for print. Your order is only placed once you've added your completed design to your basket and checked out.
FAQs
Make sure that you have not checked the “I do not wish to receive marketing communications, offers and promotions:” in Customer Info in My Account.
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Please contact Print Lover support at help@printlover.com or via Contact Us